Shipping Policy

 Shipping & Delivery Information

 ***DUE TO THE COVID-19 PANDEMIC, SHIPMENTS MAY EXPERIENCE DELAYS*** 

All our products are shipped door-to-door from our partner marketplace in Italy.

Brands On Sale outsources its original inventory from different trusted vendors - each with their own shipping policy, delivery timeline, return and refund policy. 

This is our way of ensuring we’re up to date with the latest global trends and best prices in the market. 

It's worth mentioning that all products are clearly tagged with either "Easy 10 Day Return" or "Easy 20 Day Return" and you can locate these tags above the "FAQs" section on every product page.

return-policy

All products tagged with "Easy 10 Day Return" can be shipped to the following countries:

  • Africa

#- Mauritius, Seychelles 

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $400.

  • Asia

#- Bahrain, Bangladesh, Brunei, Cambodia, China, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Malaysia, Maldives, Oman, Pakistan, Philippines, Qatar, Singapore, South Korea, Sri Lanka, Saudi Arabia, Suriname, Taiwan, Thailand, United Arab Emirates, 

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $400.

  • Europe

#- Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. 

Items shipped to above destinations are eligible to a standard free shipping regardless of the order value. 

#- Republic of Cyprus, Austria, Malta & United Kingdom

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $200. 

#- Albania, Armenia, Cyprus, Georgia, Iceland, Liechtenstein, , Moldova, Norway, Russia, Turkey, Ukraine, United Kingdom, Uzbekistan, 

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $400. 

  • North America

#- Canada, USA

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $250.

  • Pacific, Caribbean & South America

#- Argentina, Anguilla, Antigua, Andorra, Brazil, British Virgin Islands. Barbuda, Aruba, Bahamas, Panama, Barbados, Belize, Bermuda, Cayman Islands, Dominica, Dominican Republic, Faroe Islands, French Guiana, French Polynesia, Fiji, Gibraltar, Guernsey. Grenada, Guadeloupe, Haiti, Mayotte, Myanmar (Burma), Nauru, New Caledonia, Nicaragua, Niue, St. Helena, Solomon Islands, Tonga, Tuvalu, Venezuela, 

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $400. 

On the other hand, all products tagged with "Easy 20 Day Return" can be shipped to the following countries:

  • Asia

#- China, United Arab Emirates, Philippines, Japan, Hong Kong, Indonesia, Malaysia, Saudi Arabia, Singapore, Thailand 

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $400. 

  • Europe

#- Austria, Belgium, Bulgaria, Czech Republic, France, Germany, Italy, Luxembourg,  Monaco, Netherlands, Lithuania, Latvia, Poland, Romania, Hungary, Estonia, Slovakia, Greece, Denmark, Finland, Ireland, Portugal, United Kingdom (Northern Ireland only), Spain, Sweden, Slovenia, United Kingdom.

Items shipped to above destinations are eligible to a standard free shipping regardless the order value. 

#- Malta, Cyprus

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $100. 

  • North America

#- USA, Canada 

Items shipped to above destinations are eligible to a standard free shipping regardless the order value. 

  • Other Countries

#- Australia, Puerto Rico, New Zealand             

Items shipped to above destinations are eligible to a free shipping once order value is equal to/exceeds $400.

You can choose your preferred shipping method on the checkout page. 

PS: If your chosen item is not eligible for a free shipping then delivery rate differs according to the zone you're located in and the method you choose. 

Note that: "Business Days" don't include National or Bank Holidays.

  • Delivery Time:

From Monday to Friday orders are shipped on the following day. Orders from Friday & Saturday will be shipped on Monday.

  • Delivery charges:

Duties and taxes for all products are not included as part of the product or shipping charges. The applicable duties & taxes are to be paid directly to the shipping agency at the time of your delivery.

Duty, as mandated by your country of shipment, will have to be borne by the customer. In case of non-payment of duties & taxes to receive the shipment, Brands On Sale will not entertain a request for a Return or Refund. 

If you refuse a shipment from Brands On Sale or don't take necessary steps to retrieve your shipment after we attempted delivery at your nominated shipping address, you are responsible for:

  • The original shipping charges.
  1. Any import fees that are incurred on the package.
  2. The cost of returning the package to Brands On Sale.
  3. This amount will be deducted from your merchandise refund.
  • Tracking Orders:

As soon as your order is shipped, a link to track your order will be sent to your registered email with the tracking number which allows you to track your order in real time. In the unlikely event that you do not receive an email after 1 day of placing an order, please reach out to us at wecare@brandsonsale.store

  • VAT & Taxes

For orders outside of the EU, we do not charge value added tax (VAT) during the checkout. Depending on the country of delivery, there might be additional custom fees for orders outside the EU. This is something that is regulated by each country's authorities & Brands On Sale has nothing to do with it..